Patient Privacy Policy
At Buckinghamshire Medical, we understand the importance of keeping your medical records confidential, and we are committed to complying with all applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
We use your personal information, including your medical records, to provide you with the highest quality of care and treatment. We also use your information to review the quality of care we provide and to improve our services to you. We take the protection of your information seriously, and we treat any information related to you with respect and confidentiality.
To ensure that we adhere to data protection legislations, we are registered with the Information Commissioner's Office. In addition, we comply with the medical confidentiality guidelines of our professional medical bodies, including the General Medical Council.
In some clinically relevant situations, we may need to share your information with other healthcare professionals, including your NHS GP and/or Specialist. However, we will only do so with your instruction and consent. If you have any objections to the sharing of your information, please inform us.
We store your information in our secure IT systems, which are only accessible to specific authorised personnel at Buckinghamshire Medical. We will not disclose your personal information to any third parties without obtaining your prior consent, unless we are required by law to do so.
If you choose to refuse the sharing of information between your direct care providers and other healthcare establishments, please note that this decision may impact the level of care and services you receive. We encourage you to discuss any concerns with us.
We take safeguarding seriously, and in appropriate circumstances, it is a legal and professional requirement to share information for safeguarding reasons to protect people from harm.
You have the right to access your medical record and have any errors or mistakes corrected.
When you submit an inquiry, we will utilise your personal information to manage and address your inquiry. We will also securely retain both the data you provide and our response. Reports may be generated regarding queries to assist in monitoring and enhancing our services. However, the data used for these reports will remain anonymous, and individuals will not be identified within them.
When you visit our website, our server will record your computer's IP address and the time and duration of your visit. Our website uses cookies, which store the anonymised IP address (the last digit group of the IP is removed before storage) on your computer. Cookies and your IP address will be used to track the pages you visit on our website. We will use this information to analyse the way our site is used, and to administer and improve the accessibility of our site. You may disable the use of cookies in your Internet browser without affecting your use of our website.
Please note that from time to time, our website may contain links to other sites. We are not responsible for the content or privacy practices of third parties that run other websites.
If you have any concerns about how we use your personal information or wish to complain, please contact us. You have the right to object, but please be aware that this may affect our ability to provide you with medical care. You also have the right to withdraw your consent at any time, but this will not be retrospective. Finally, you have the right to complain to the Information Commissioner's Office if you have any concerns about how we handle your personal information. For further details about your rights under the Data Protection Act, please visit the Information Commissioner's Office website www.ico.org.uk or telephone 0303 123 1113.
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